You’ve read story after story of random acts of kindness. The person at the drive-thru window who pays for the coffee of the person behind them, who then pays for the coffee of the next...
According to a survey conducted by Arizona State University’s W.P. Carey School of Business, about half of all American households experience customer service-related problems. Over...
The attention of the community in which I live was riveted by an apartment fire that affected a lot of lives. The cause is a mystery.
One family’s dog escaped and ran away. News outlets and...
Announcements of office parties are met with either go-for-it’s or groans.
The go-for-it’s are the ones who enjoyed last year’s party or just look forward to any social...
Is it just me, or did you also notice that the holiday decorations and advertising started earlier this year? Like before Halloween?
My first reaction was like one of those cartoon characters who...
There may be only one day a year devoted to giving thanks, but expressing thanks year-round and doing it well is one of the most profitable culture strategies you have.
Numerous studies reveal that...
Last Friday was my birthday. It wasn’t a decade birthday or a significant one like I can now vote, drink legally, or qualify for Medicare. (I am counting the days until Medicare though.)
It...
The time changed in the U.S. this past weekend. You “fell back” unless you live in Arizona or Hawaii. Residents there are time agnostics, I guess.
Is it light earlier now? The...
I’m amazed year after year by the Major League baseball teams who do and don’t make it to the playoffs and the World Series.
With all of the fat contracts and top-heavy payrolls of so...
My Grandfather told me stories of getting up at 4:30 a.m. to bring in the wood, put it in the cook stove, and light the fire so his mother could prepare breakfast. A sister gathered eggs in the...
Interruptions intrude every single day at work.
At least they do for me. What about you?
They’re uninvited, unexpected, and un
Research indicates that it takes you anywhere from 10-20 minutes...
It’s college football season. That means some ranked teams lose that are expected to win. They get upset and by teams that are unranked.
Teams win that aren’t supposed to win.
...
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